Terms and Conditions

Services

Alex Web Expert provides professional Webflow design and development services, including but not limited to:

• Custom Webflow website design and development (using Client-First / Finsweet framework)
• Platform migrations to Webflow (from WordPress, Wix, Squarespace, and other platforms)
• Webflow CMS setup, structuring, and content management configuration
• Website performance audits, UX optimization, and site restructuring
• Ongoing Webflow support and maintenance retainers
• Custom JavaScript and code integrations where native Webflow falls short

All services are detailed in a project proposal or Statement of Work (SOW) provided before work begins. Services not listed in the agreed SOW are considered out of scope and subject to additional fees.

Project Proposals and Agreements

A project begins only after the Client has reviewed and accepted a written proposal or SOW and paid the required deposit. Acceptance may be made via email confirmation or a signed agreement.

The proposal defines the project scope, deliverables, timeline, and fees. Any changes to scope after acceptance require a written change order (see Section 6).

Fees and Payment

3.1 Project Deposit

A non-refundable deposit of 50% of the total project fee is required before any work commences. The remaining balance is due upon project completion and prior to the final site transfer or launch.

3.2 Invoicing

Invoices are issued electronically and are due within 14 calendar days of the invoice date unless otherwise stated in the proposal. Late payments are subject to a 1.5% monthly late fee on the outstanding balance.

3.3 Retainers

Ongoing retainer agreements are billed monthly in advance. Unused retainer hours do not roll over to the following month unless explicitly agreed in writing. Retainers may be cancelled with 30 days' written notice.

3.4 Expenses

Third-party costs (Webflow plans, fonts, stock images, plugins, domain fees, etc.) are the responsibility of the Client unless explicitly included in the proposal. I will obtain written approval before incurring any expenses on the Client's behalf.

Project Timeline and Delivery

Project timelines are provided in the proposal and are estimates based on information available at the time of agreement. Timelines are contingent on the Client providing required materials, feedback, and approvals on schedule.

Delays caused by the Client (including late content delivery, slow review cycles, or scope changes) will extend the project timeline accordingly. If a project is paused for more than 30 days due to Client inaction, it may be rescheduled and a restart fee may apply.

Client Responsibilities

The Client agrees to:

• Provide all required content, assets, credentials, and feedback in a timely manner
• Designate a single point of contact with authority to approve deliverables
• Review and provide consolidated feedback within the timeframe specified in the proposal
• Ensure all materials provided are owned by the Client or properly licensed for use
• Maintain their own Webflow plan, hosting, and domain registrations as needed
• Not share login credentials for any systems without my prior written consent

Revisions and Change Requests

Each project includes a defined number of revision rounds as stated in the proposal. Revisions are defined as minor adjustments to agreed deliverables (text changes, color tweaks, layout refinements).

Requests that alter the original scope, add new features, or require significant rework are considered change requests and will be quoted and billed separately at my current hourly rate. All change requests must be submitted in writing and accepted by both parties before additional work begins.

Intellectual Property and Ownership

7.1 Client-Provided Materials

The Client retains full ownership of all content, images, logos, and other materials they provide. The Client warrants that they hold the necessary rights to use and reproduce all such materials.

7.2 Final Deliverables

Upon receipt of full payment, the Client receives full ownership of the final website deliverables built specifically for their project, including the Webflow site, CMS structure, and custom code written for them.

7.3 Pre-existing Work and Frameworks

Ownership does not extend to third-party frameworks (such as Client-First by Finsweet or Relume components), pre-built code libraries, or tools that are licensed independently. I retain the right to use general skills, methodologies, and non-proprietary code in future projects.

7.4 Portfolio Rights

Unless the Client requests confidentiality in writing, I reserve the right to display the completed work in my portfolio, website, and social media profiles.

Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the course of the project. I will not disclose Client business data, strategies, or credentials to third parties without prior written consent, except as required by law.

Cancellation and Termination

9.1 Client Cancellation

If the Client cancels a project after work has begun, the deposit is non-refundable. Any work completed beyond the deposit value will be invoiced and due within 14 days. Partial deliverables will be provided upon receipt of outstanding payment.

9.2 Termination by Alex Web Expert

I reserve the right to terminate a project if the Client behaves in an abusive manner, fails to make required payments, or materially breaches these terms. Payment for all work completed to date will be immediately due upon termination.

Warranties and Disclaimers

I warrant that services will be performed with professional skill and care, and that deliverables will substantially conform to the agreed specification at the time of delivery.

I do not warrant that the website will be free from all bugs or errors after launch, or that Webflow (as a third-party platform) will remain uninterrupted or unchanged. I am not responsible for issues caused by Webflow platform updates, hosting outages, or third-party integrations outside my control.

Limitation of Liability

To the maximum extent permitted by applicable law, my total liability to the Client for any claim arising from or related to these terms or the services provided shall not exceed the total fees paid by the Client for the specific project giving rise to the claim.

In no event shall I be liable for indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, or loss of business, even if I have been advised of the possibility of such damages.

Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States. In the event of any dispute, both parties agree to first attempt resolution through good-faith negotiation.

If a resolution cannot be reached, disputes shall be submitted to binding arbitration in accordance with applicable arbitration rules before pursuing litigation.

Changes to These Terms

I reserve the right to update these Terms and Conditions at any time. Changes will be posted on alexwebexpert.com with the updated effective date. Continued engagement of my services after changes are posted constitutes acceptance of the revised terms.

Contact

If you have any questions about these Terms and Conditions, please get in touch:

Name: Aleksandra (Alex Web Expert)

Website: alexwebexpert.com

Email: nakoneczka.aleksandra@gmail.com